FAQ

If it is frequently asked and it is a question, the answer may be here
Ask your question

How can we help?

General questions

Payload Publishing is a small independent publisher founded in 2006. Check our About page for more information.

Please use our contact form to reach us with any questions. We typically respond within 1 - 2 business days.

You can make copies of the downloaded ebooks for your own personal use only. Sharing ebooks with others is not permitted under our purchase terms.

Purchasing Questions

We accept Visa, Mastercard, American Express, Discover, and PayPal payments.

To download your book, log into your account and select the Downloads section. This section lists all your purchases where you can download current and previous ebooks.

If you keep your account open, your purchased ebooks will remain available for download indefinitely. If you close your account, your download history and the rest of your data will be deleted.

There is no limit to how many times you can download a purchased book.

You get instant access to a DRM-free download when you purchase an ebook from us. All ebook sales are, therefore, non-refundable.

Yes, we provide bulk purchase discounts on all our publications. Please contact us for more information.

Payload Publishing
92 Cornerstone Drive, #209
Cary, NC 27519
Email: [email protected]
ยฉ Copyright 2025 Payload Media, Inc. All rights reserved.

Orphan Book List

Orphaned books are titles that need to be updated with the latest information. Use this form to request a list of books that need a new author to see if there is one you'd like to update and earn royalties.

Author Proposal

Book Genre*